Product help
Something's unclear or not working the way you expected.
Email product supportContact
Joplin is built by a small team, and the team behind it answers its own email. Pick the closest topic—your email opens with the right subject so we know what you need. We reply within one business day.
Something's unclear or not working the way you expected.
Email product supportYou want Joplin working on your business, or help choosing the right plan.
Ask about getting startedYou need Joplin to work with another email, social, website, or CRM tool.
Request an integrationA question about your data, account access, permissions, or deletion.
Ask a security questionStudio access, templates, generation limits, billing, or an existing content account.
Email Studio supportThe bigger conversation
Some businesses arrive with more than a marketing question—several brands, approval requirements, regulated claims, or integrations that need planning first. That's a conversation, not a ticket.
Book a conversation with Noettic, the AI operations partner behind Joplin, and talk it through before anything gets set up.
Book a 30-minute call