Beacon and report help
Help with your Beacon check, report, recommendations, or optional Watch.
Email product supportContact
How can we help?
Joplin is built by a small team, and the team behind it answers its own email. Pick the closest topic—your email opens with the right subject so we know what you need. We reply within one business day.
Joplin Marketing Early Access
Ask about joining Early Access or getting your marketing workspace ready.
Ask about getting startedIntegration request
You need Joplin to work with another email, social, website, or CRM tool.
Request an integrationPrivacy and security
A question about your data, account access, permissions, or deletion.
Ask a security questionAccount and billing help
Help with sign-in, billing, access, or an existing Joplin account, including Studio.
Email account supportThe bigger conversation
Not sure Joplin is the right fit yet?
Some businesses arrive with more than a marketing question—several brands, approval requirements, regulated claims, or integrations that need planning first. That's a conversation, not a ticket.
Book a conversation with Noettic, the AI operations partner behind Joplin, and talk it through before anything gets set up.
Book a 30-minute call